Last updated June 14th, 2021
9lets Services and Scope
9lets provides comprehensive property management software solutions and services to property owners and managers in the rental housing industry (our “Clients”). Our on-demand product covers leasing, operations and resident engagement. In providing this suite of services, 9lets acts as a service provider under contract to our Clients. As a service provider, 9lets does not control any of the personal information we process on behalf of our Clients. Our Clients collect and control all such personal information, and 9lets is required to provide our products and services in accordance with Clients’ contractual provisions and instructions regarding data collection, privacy, processing, and security.
Our Clients may administer 9lets Services access for their employee end users. This administration may include control over end user account access and functionality, as well as access and monitoring of end user data and activity. 9lets is not responsible for the privacy or security practices of our Clients, and this Privacy Statement is not intended to cover those Client practices. Furthermore, this Privacy Statement does not apply to the privacy or security practices of any third party.
Personal Data We Collect
We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Data”) as follows:
Personal Data You Provide:
- Contact Information & Identification: name, address, telephone number, email address, and emergency contact information.
- Personal Details: date of birth, social security number, driver’s license/state-issued ID/military ID/passport number, employment history/income, gender, and marital status, residential history.
Personal Data We Receive Automatically From Your Use of the Service:
- Log data: Information that your browser automatically sends whenever you visit the Site (“log data”). Log data includes your Internet Protocol address, IP address, browser type, the date and time of your request, and how you interacted with the Site.
- Usage Information: We collect information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities.
Online Tracking and Do Not Track Signals:
Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.
You use the Service at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. Please keep this in mind when disclosing any Personal Data to 9lets via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites.
By using our Service, you understand and acknowledge that your Personal Data will be transferred from your location to our facilities and servers in the United States.